Dawlish Care Home – Sefton Hall
Sefton Hall is an impressive Georgian building with an interesting history of serving the local community over the years. It is only a few hundred yards from Dawlish town centre and the famous seafront.
Sefton Hall has an elegant atmosphere, with many of the rooms being exceptionally light and airy with full height windows, overlooking the grounds. There are three spacious lounges and a large dining room, together with a suite of rooms that are especially for our Cedar dementia community.
Sefton Hall has achieved an ‘Outstanding’ rating from the Care Quality Commission (CQC). The purpose of the CQC is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve. We received some lovely comments in the report, including: “People told us they were happy living at the Home”, “people told us that staff were kind and caring”, “we heard lots of laughter and affection between staff and people throughout the inspection”.
Sefton Hall also holds the Certificate of Recognition from the Eden Alternative UK & Ireland, which recognises that the residents and the team at Sefton Hall are well established on the Eden Alternative journey and have fulfilled the requirements for inclusion in the Eden Alternative philosophy, developing strategies to address potential problems of loneliness, helplessness and boredom.
Sefton Hall has won numerous awards including the Memory Lane award, Gold Award for Team of Excellence and the Silver Award for Innovation at the 2019 Outstanding Care Awards for Devon & Cornwall as well the the award for Best Care Home at the National Care Awards 2019. Sefton Hall also holds the Butterfly Kitemark National Award from Dementia Care Matters. The Butterfly Model is based on how ‘feelings matter most’ in dementia care. We are very proud of this award and the team has worked very hard to achieve this. We received some excellent comments from the audit including “Warm, loving relationships between staff and people who live here”, and “several staff are ‘stars’ – an abundance of energy, passion and patience in their work here”.
Features of Sefton Hall include:
- An excellent choice of menu and good home cooking by our resident chef
- Delightful sunny gardens with summerhouse which is modelled on the local Gaye’s Creamery’ which can be enjoyed in the sunny weather.
- Cedar- our dementia community suite
- A decking garden and sun spot within the Cedar Community suite
- A large well appointed dining room
- Regular visits from a hairdresser, aromatherapist and chiropodist
- A fully fitted hairdressing salon
- Seasonal events, an ongoing vibrant programme of activities and outings and things people choose to do
- A furnished pub and pool room with all of the trimmings
- Outings in the mini-bus
- Close to Dawlish town centre with shops, cafes, park and the bandstand
LATEST NEWS MAY 2020
Sefton Hall has copied the concept of drive-through restaurants to reunite loved ones during the coronavirus crisis.
During lockdown regular visits haven’t been allowed at our home.
But through careful planning – including use of PPE, time-slots and separate stations – families were, for one day, able to see residents from the safety of their cars after eight weeks apart.
Comments from the Home Manager, “I have seen crying, I have seen people smiling. It was really beneficial for them, they needed that, everybody needed that.”
Sefton Hall Testimonials
“We both feel we are so lucky that … has such wonderful care. The staff are so good & patient and go out of their way to make us feel welcome and it’s so homely here (perfect). Gran is so happy. Many thanks to you all.”
“Sefton Hall is a wonderful, caring place and we really value the care they are providing. Love the music as well. Dad feels very comfortable here. I would thoroughly recommend it.”
“Great to be made to feel so welcome as a relative – it’s just like visiting Mum at home! Great staff!”
“Please accept our grateful thanks for your care & the love and respect shown to Mum whilst she lived with you. We realise that she has been a challenge at times, but you have all shown her nothing but kindness and understanding. Thank you all so much. “
“You have a wonderful team here”. “You have totally changed my opinion about going into respite”. I will definitely be back”
“My wife came to Sefton in April after spending some time at 2 other nursing homes. I have visited her every day since and judge her care to be excellent. The staff are caring and loving and my wife has settled well into a happy and loving home.”
- 0.6 miles to Dawlish Train Station
- Access to M5 13.1 miles away at Exeter
- 19.3 miles to Exeter Airport